Last updated September 5, 2026
Refund policy
Pic.Poker subscriptions renew monthly and can be canceled through the Stripe billing portal.
Cancel anytime
Cancellation stops future renewals and normally leaves access available through the end of the current paid period. Deleting browser data or requesting account-data deletion does not automatically cancel billing.
Refund requests
Except where required by law, subscription payments are non-refundable after a billing period begins. If you were charged twice, charged after a timely cancellation, or made an accidental purchase, contact us within 14 days and include the account email and charge date. We will review the request promptly.
How to request help
Use Manage billing in the app to cancel or update your payment method. For a billing problem, email nathanielmc@gmail.com. Do not send payment-card numbers by email.
