Pic.Poker support

Email support@howcan.io. Tell us your app version and what happened. Never send a sign-in code, password, receipt, or payment-card number.

Use a clear photo with the visible cards in focus. Large photos are resized on your device before upload; the iPhone photo-library picker also prepares full-resolution photos automatically. Check the detected ranks, suits, and board order before confirming. Tap a card to correct it; use Reverse to change board direction. Odds are calculated for the confirmed cards, so a wrong card can change the result.

You can choose or take a photo before signing in. Before your first submission, verify your email and confirm or edit an available username suggested from your email address. The selected photo stays on your device until you submit it. Use the newest six-digit code sent to your email and check your spam folder. A code expires after 10 minutes. Wait at least one minute between new-code requests. Your saved history stays on the device when you sign out.

Pic.Poker Unlimited renews monthly at the price shown before purchase. Five photo reviews are included without subscribing. On an iPhone, the free allowance follows the installation across email changes and sign-outs. In the iPhone account menu, open Subscription options to restore a purchase. Use Manage subscription or Apple Account settings to cancel. Deleting your Pic.Poker account does not cancel the subscription.

Photo reviews default to community sharing after you confirm the cards. Select Keep this review private before confirming to opt out. Shared photos that pass automated poker and content checks appear without manual approval. Photos that fail checks or cannot be checked stay out of the public feed. Use Flag photo to report a non-poker photo, content that does not belong, or a privacy concern, or to block the player who posted it. A flagged photo is hidden from your own feed while the report is reviewed. If you flag your own photo, it is held out of public view. Blocked players’ content is hidden from your feeds and leaderboards. For an urgent concern or to appeal a posting restriction, email support with the hand identifier.

Read the privacy policy and account deletion instructions. You can delete your account inside the account menu after verifying a deletion code.